Privacy Policy

In compliance with the Law on Services of the Information Society and Electronic Commerce (commonly known as LSSI-CE), Tatiana Rexa Díaz, as the owner of www.rutasmadridfeten.com informs all readers and users that the content of the domain www.rutasmadridfeten.com and its subdomains are the responsibility of:

TATIANA REXA DÍAZ
C/Algeciras, 3 4º A
Madrid
28005

NIF 46922995M

E-mail: tatiana@rutasmadridfeten.com

TERMS OF USE AND PRIVACY POLICY

The information provided on our web pages is intended to facilitate users’ knowledge of the activities and services provided by Tatiana Rexa Díaz. This reserves the right to make, at any time and without prior notice, as many modifications, variations, deletions or cancellations in the contents and in the form of presentation of the same that it deems necessary, either temporarily or permanently, and must ensure the user to use the updated version at all times. This power does not grant users any right to receive compensation for damages. The personal data that may be required to access the different services and content offered on its web pages will only be collected for processing when they are adequate, pertinent and not excessive in relation to the scope and purposes for which they have been collected. obtained. Tatiana Rexa Díaz guarantees the confidentiality of personal data provided by users and their treatment, in accordance with current legislation on the protection of personal data.

What personal data we collect and why we collect it

The personal data that you provide will be processed by Tatiana Rexa Díaz, as the person in charge of this website.

User data is recorded and used to provide access to the site and the contracted services, respectively.

The data of those users who register in the newsletter or in the distribution lists, are also stored in the communications database of Rutas Madrid Fetén and its email marketing providers, with the aim of sending information, news, articles, offers, updates and promotions related to guided tours.

The information sent will always be understood to be useful or beneficial for you and at any time you can unsubscribe from the newsletter with the links attached to all messages or by contacting tatiana@rutasmadridfetencom.

MEDIA

All images on this website have been created or acquired by the owner of the site. The use of the same is subject to their prior authorization by it.

In the case of your personal profile, if you upload images to the web you should avoid uploading images with location data (EXIF GPS) included. Website visitors can download and extract any location data from images on the website.

EVENTS

It is important that you know these terms if you are going to participate in events, interviews or any other act that is aimed at the public

You can find the information related to image rights, copyright and experiences shown on this website in the section Image rights, copyright and external experiences (testimonials) of this page of Terms and Conditions.

SHOP

When you buy something from us we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit/payment card details, and optional additional information such as username and password. password. We will use this information for purposes such as:

Send you information about your account and order

Respond to your requests and complaints

Process payments and prevent fraud

Set up your account for our store

Comply with any legal obligations we have, such as tax calculations

Improve our store offers

Send you promotional messages, if you choose to receive them

If you create an account we will store your name, address, email and phone number, which we will use for the payment process and future orders.

We typically store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to store it. For example, we will store order information for 6 years for tax and accounting purposes. This includes your man, email address, and billing and shipping addresses.

We also store comments or ratings, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, store administrators and managers can access:

Order information, such as what was purchased, when it was purchased. Customer information, such as your name, email address, and billing and shipping information.

Members of our team have access to this information to help fulfill orders, process refunds, and support you.

WITH WHOM WE SHARE YOUR DATA

Your data is not shared with third parties except in two cases:

That you give your express consent for your email to be included in a distribution list.
When you make a payment for one of our services with paypal, the billing information and the email that you include in your paypal account.

HOW LONG WE KEEP YOUR DATA

Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except they can’t change their username). Webmasters can also view and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account or have left comments on this website, you can request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal, or security purposes.

YOUR CONTACT INFORMATION

You can contact Tatiana Rexa Díaz through the email address tatiana@rutasmadridfeten.com or by any of the means indicated in the specific sections.

HOW WE PROTECT YOUR DATA

This website has data encryption through an SSL certificate, so all the data that is transmitted is encrypted. So are the ones that are hosted on servers and backups.

WHAT PROCEDURES WE USE AGAINST DATA BREACHES

We carry out a periodic review of the data and those that are no longer necessary and do not have to be kept as a legal requirement are eliminated. The rest are stored on the indicated secure servers.

RELEASE OF LIABILITY

Wrong use:

Tatiana Rexa Díaz is not responsible for the misuse that is made of the contents of its web pages, nor for the damages or losses arising from the access or improper use of the information on said website.

Third party content:

The website may contain hypertext links to other pages of the World Wide Web, which are completely independent of these web pages. Tatiana Rexa Díaz is not responsible for or guarantees, in any way, the accuracy, insufficiency or authenticity of the information provided by any person or entity, natural or legal, with or without its own legal personality, through said hypertext links.

Technological failures, others or own:

Tatiana Rexa Díaz is not responsible for possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the chosen system (telephone network, internet, etc.) due to external causes. to her; of delays or blockages in the use of the chosen system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in Internet servers or in other electronic systems, as well as damages that may be caused by third parties. through illegitimate interference in the chosen system, outside the control of the owner. Likewise, Tatiana Rexa Díaz is exonerated from liability for any damage or harm that the Client may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from sources other than the Client.

Exchange or dissemination of information:

Tatiana Rexa Díaz, declines all responsibility that derives from the exchange of information between users through its web pages, corresponding the responsibility of the manifestations spread on its pages, to whoever makes them.